Course curriculum

  • 1

    Introduction

    • A message from Bill
  • 2

    Personal Effectiveness webinars

    • Episode 1: Introduction

    • Key Programme Dates.pdf

    • Episode 2: Take Control

    • Take Control.pdf

    • Episode 3: Define Clear Measures of Success - and Take Aim!

    • Define Clear Measures of Success.pdf

    • Episode 4: Prioritise!

    • Prioritise.pdf

    • Episode 5: Collaborate

    • Collaborate.pdf

    • Episode 6: Influence Others by Understanding them Better

    • Influence others.pdf

    • Episode 7: The Strongest Teams Are the Most Diverse

    • The Strongest Teams are the Most Diverse.pdf

    • Episode 8: Keep Pressing the Refresh Button

    • Keep Hitting Refresh.pdf
  • 3

    Personal Effectiveness Uncut: full interviews

    • Episode 2: Full Interview with Luke Robertson

    • Episode 3: Full interview with Poonam Gupta OBE

    • Episode 4: Full interview with Andy Fell

    • Episode 5: Full interview with Dame Louise Martin

    • Episode 6: Full interview with Celia Hodson

    • Episode 7: Full interview with Mavis Anagboso

    • Episode 8: Full interview with Rick Orr
  • 4

    Storytelling

    • Welcome

      FREE PREVIEW

    • Why stories work

    • Choosing your story

    • Choosing your moment

    • Storytelling Technique #1: Maxine's story

    • Storytelling Technique #2: Andrew's story

    • Storytelling Technique #3: Colin's story

    • Developing your story: draft and redraft

    • Developing your story: preparing notes

    • Developing your story: just tell it

    • Delivery: using your voice

    • Delivery: online body language

    • Delivery: in-person body language

    • Course conclusions
  • 5

    How to Present Virtually

    • How to Present Virtually

    • How to Present Virtually.pdf
  • 6

    Engaging with Traditional and Social Media

    • Engaging with the Media

    • Engaging with the Media.pdf
  • 7

    Change your Mindset, Change your Destiny

    • Change your Mindset, Change your Destiny

    • Change your Mindset.pdf
  • 8

    5 Steps to Building Self-Belief

    • Five Steps to Building Self-Belief

    • Five Steps to Building Self-Belief.pdf
  • 9

    Sleep on it

    • Sleep on it

    • Sleep on it.pdf
  • 10

    Building Rapport

    • Building Rapport

    • Building Rapport.pdf
  • 11

    The Golden Rules of Presenting

    • Introduction

    • Get in the zone

    • Get in the zone.pdf

    • Words matter

    • Words matter.pdf

    • Keep it simple

    • Keep it simple.pdf

    • The power of pictures

    • The power of pictures.pdf

    • Stay 100% positive

    • Stay 100% positive.pdf

    • Structure your talk

    • Structure your talk.pdf

    • Find your voice

    • Find your voice.pdf

    • Body language

    • Body language.pdf

    • Close
  • 12

    Difficult Conversations

    • 9 Guiding Principles for Difficult Conversations

    • 9 Guiding Principles.pdf

    • Difficult conversations online

    • Difficult conversations online.pdf

    • Answering difficult questions

    • Answering difficult questions.pdf
  • 13

    Working from home

    • Introduction

    • Create a disciplined routine

    • Be proactive

    • Communicate regularly

    • Set goals

    • Upskill

    • Lead by example

    • Look after yourself

    • Conclusion

    • Working from home.pdf
  • 14

    Virtual Networking Skills

    • What is virtual networking?

    • How do I get involved?

    • Preparation

    • Getting Noticed: Virtual Setup

    • Getting Noticed: Finding your Voice

    • Getting Noticed: Making the Introduction

    • The Art of the Conversation

    • Group Networking

    • Managing Relationships

    • Demonstration

    • Close

    • Guide - Virtual Networking Skills
  • 15

    Working with the Media

    • A message from Bill

    • Journalism today

    • How the media works

    • Which media outlet is best?

    • Building relationships with journalists

    • What makes a good story?

    • The media checklist

    • Prep: Interview checklist

    • Prep: Know your audience

    • Prep: Know the format

    • Prep: A Lists and B Lists

    • Off the record

    • Answer the questions

    • Building trust

    • Six direct answers

    • Saying no

    • Jargon-busting

    • Speaking in pictures

    • Call to action

    • Offering commitment

    • Moral authority

    • Pink Elephants

    • The double positive

    • Effective soundbites

    • Repetition

    • Words and phrases to avoid

    • Finding your voice

    • Pace

    • Tone

    • Volume

    • Technology

    • Body Language: intro

    • Body Language: eye contact

    • Body Language: posture

    • Body Language: Poker face

    • Body Language: smile

    • Sector-specific advice: public sector

    • Dealing with crises

    • 5 steps to handling a crisis

    • Regret, reason, remedy

    • 28 days later

    • Outro
  • 16

    Business Writing

    • Welcome

    • Who, what and how?

    • Writing styles

    • Pyramid of Communication

    • Get in the zone

    • Simple language

    • Brevity

    • Averaging

    • Sentence structure

    • Smothered verbs

    • FAB writing

    • Persuasive headlines

    • Language of Leadership

    • Positive language

    • Bringing numbers to life

    • Grammar

    • Spelling

    • Layout

    • Tense

    • Voice

    • Report-writing: Introduction

    • Executive summaries

    • Analysis

    • Recommendations

    • Downloadable report template

    • Reviewing your work

    • Self-review

    • Peer review

    • Outro
  • 17

    Virtual Job Interview Skills

  • 18

    Exit Survey - please complete

    • Exit Survey - SE / Pink Elephant Academy